This seminar is based on the principles outlined in The
Tacky Manager. Attendees learn about strategies that are
essential to effective management:
1. Communication must be a fundamental component of
the management process. Both internal and external communication.
2. A clear statement of commitment by top managers must
be repeated often and used as an example in their own personal
conduct.
3. Communication must be a planned process.
4. All managers should be responsible for being key
conduits and catalysts.
5. Priority business issues should be the core content
of communication.